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41. Momento da qualidade

by RANGEL, Alexandre.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Atlas, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16R1965m] (1).

42. Reengenharia : apesar das pessoas?

by LOBOS, Julio A.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Instituto da Qualidade, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14L799r] (1).

43. Reengenharia comportamental x radical : um modelo brasileiro de reengenharia voltado a qualidade total

by VECCHIO, Egidio | VECCHIO, Elizabeth.

Edition: 2 edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Porto Alegre : Age, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14V398r] (1).

44. As metas gerenciais : gerência de quarta geração

by JOINER, Brian L.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books, 1995Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14J741m] (1).

45. Gestão de instituições de ensino

by TACHIZAWA, Takeshy | ANDRADE, Rui Otavio Bernardes de.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : FGV, 1999Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 5.06T117g] (2).

46. Qualite et competitivite des entreprises : du diagnostic aux actions de progres

by COLLIGNON, Etienne | WISSLER, Michel.

Edition: 2 edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Paris : Economica, 1988Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C6997q] (1).

47. Evaluation with power : a new approach to organizacional effectivenes, empowerment, and excelleence

by GRAY, Sandra Trice.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Washington : Independent Sector, 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.05G782e] (1).

48. Total quality management in human service organizations

by MARTIN, Lawrence L.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Newbury Park : SAGE, c1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16M3818t] (1).

49. Managing change in the new public sector

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : Longman, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11M2666ma] (1).

50. Qualidade total no serviço público : questionamentos e recomendações segundo os 14 pontos de W. E. Deming

by MONTEIRO, José Airton.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Brasília : QA&T Consultores Associados, 1991Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16M775q] (2).

51. Gerencia del mejoramiento continuo en el sector publico colombiano

by CARDENAS S., Jorge Hernan.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Bogotá : ESAP, 1992Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.15C2668g] (1).

52. Benchmarking

by SPENDOLINI, Michael J.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books do Brasil, 1993Title translated: The benchmarking book.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16S746b] (1).

53. Liderança baseada em princípios

by COVEY, Stephen R.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Rio de Janeiro : Campus, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.09C8736l] (1).

54. Managing value for money in the public sector

by BATES, Jonathan G.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: London : Chapman & Hall, 1993Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11B3291m] (2).

55. Los desafios de las administraciones publicas frente a la integracion regional

by Seminário sobre los desafios de las administraciones publicas frente a la integración regional Montevideo 5-7 Mar. 1997.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Montevideo : ONSC, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 322.44 S47179d] (1).

56. Bureaucrats and leadership

by .

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New York : St. Martin's, 2000Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 1.11B9528bu] (1).

57. Tools for innovators : creative strategies for managing public sector organizations

by Cohen, Steven | Eimicke, William.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: San Francisco : Jossey-Bass , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.34 C6781t] (1).

58. Balanced measures for strategic planning : a public sector handbook

by MONAHAN, Kathleen E.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Virginia : Management Concepts, 2001Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16M7347b] (1).

59. Effective financial management in public and nonprofit agencies

by MCKINNEY, Jerome B.

Edition: 3 edMaterial type: book Book; Literary form: Not fiction ; Audience: General; Publisher: Westport : PRAEGER, 2004Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 7.01M4788e] (1).

60. Excellence and leadership in the public sector : the role of education and training

by Global Forum on Reinventig Government Building Trust in Government, 7 Vienna 26-29 Jun. 2007.

Material type: book Book; Literary form: Not fiction ; Audience: General; Publisher: New York : United Nations, 2007Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.09G5623e] (1).

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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